Refund policy

Thank you for shopping with us! We want you to be fully satisfied with your purchase. If you encounter any issues with your product, we offer exchanges under the following conditions:
1. Exchange Window: You may request an exchange within 7 days of the purchase date, provided the product is defective or there are issues with it.
2. Notification: To initiate an exchange, you must contact us in writing within 7 days of receiving the product, describing the issue you encountered.
3. Condition of Product: The product must be unused and in its original condition (including all packaging, tags, and accessories) in order to be eligible for an exchange. If the product is returned in a used or damaged condition, a restocking fee of up to the full product value may be deducted from your refund or exchange.
4. Return & Exchange Shipping: The buyer is responsible for all return shipping costs, as well as the shipping fees for the exchanged product.

We strive to ensure your satisfaction, so please reach out to us as soon as possible if you need assistance with a product issue. Thank you!